Full time

At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term career growth.

• Performance-based commission structure
• 401(k) retirement plan with employer match
• Medical insurance
• Paid Time Off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths to support long-term growth
• Company events

ROLE DESCRIPTION: 

As Account Manager for Shantorra Owens State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 

 RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Compensation - $50,000 - $65,000 base salary + commissions + bonuses 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Full time

At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term career growth.

• Performance-based commission structure
• 401(k) retirement plan with employer match
• Medical insurance
• Paid Time Off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths to support long-term growth
• Company events

ROLE DESCRIPTION: 

As Account Representative for Shantorra Owens State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 

 RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation - $50,000 - $65,000 base salary + commissions + bonuses 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Full time

At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term career growth.

• Performance-based commission structure
• 401(k) retirement plan with employer match
• Medical insurance
• Paid Time Off (vacation, sick, and personal days)
• Paid company holidays
• Clear career advancement paths to support long-term growth
• Company events

ROLE DESCRIPTION:

As a Customer Relations Representative with Shantorra Owens State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  

 RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation - $50,000 - $65,000 base salary + commissions + bonuses

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.